WARRANTY

All of our compatible cartridge comes with 1 year warranty from the invoice date so you can order back up cartridges.

If our product is defective or should become defective, you can obtain a replacement within 12 months (1 year) or refund within 90 days of purchase.

Once again , After 90 days from th invoice will be store Credit only (No refund)

(No Warranty 2007 invoice at any situation and your request will be ignored or refused. No Exception)

We are experiencing over 25% have used the entire cartridge or 70% wrong products and then sent it back asking for a refund.


Before you exchange or return !

# A - Make sure you have our products Click here

# B - Wrong products Click here

(Returned wrong products will be charged all fees to your credit card without any notice and we will send you proof of pictures to your email)

# C - Please take 2 ~ 3 pictures clearly and send us at customerservice@houseofinkjet.com



Return , Exchange

1. In order for us to process your return efficiently, you must Email us at RMA@houseofinkjet.com

EX) yhst-2764689924236- xxxxx (last 5 digit is your order number)

. We will exchane sameday (if we have in stock) or 2 ~ 3 days


2. Wrong order by Customer
Best idea is reorder your right cartridge on-line and write some notes on the "Comment Box " before check out. We can see your all records in our repeat detector. (Must be resell condition)
or contact at sales@houseofinkjet.com
please ship it back to us with your Last 5 digit order number below and as soon as we receive your return , we will credit back to your credit card after inspection. (Shipping cost is non-refundable)


There will be 25% restoking fee if you just want a refund without exchange.

Send them to the address below:

EX) yhst-2764689924236- XXXXX (this is your order number)
1596 S. ANAHEIM BL #A
ANAHEIM, CA. 92805



3. Unused Cartridges return
. Must be our products
- Please take 2 ~ 3 pictures clrealy and send us at customerservice@houseofinkjet.com
. There will be 25% restoking fee
. Your own shipping cost
. Box ($2 each - if the box damaged or needs be replaced)

* About Restocking fee *
1. Credit card processing fee , Merchant service fee
2. Actual shipping cost.
3. Our Labor
4. Shipping materials


4. Shipping cost is non-refundable

Original Equipment Manufacturer (OEM) Cartridges

. OEM (Original brand) Name brand cartridges (Apple, Canon, Compaq, Epson, Hewlett Packard, Lexmark) are covered by their respective manufacturer's warranties. If you have a defective item, please contact the manufacturer to verify the manufacturers' warranty. We do not accept returns of opened or broken seal OEM cartridges. (30 days only from the invoice date / No exception)

. OEM (Original brand) - " Selling without retail boxes" covered by Houseofinkjet warranties.
(60 days only from the invoice date / No exception)